Welcome to MedFIRST Healthcare Supply!

We have been in the wholesale medical business for over 22 years.

Our mission to provide our customers and suppliers with the most responsive, efficient and cost-effective distribution system for the delivery of healthcare products and services in the market we serve, and to manage our business with the highest ethical standards in a socially responsible manner, with particular emphasis on the welfare of our employees and the community we serve.

Company Information:

MedFIRST Healthcare Supply Inc.
902 Janmar Court
Clermont, FL 34715

(352) 242-0110  Ext.  11  - Office

(352) 242-0973 - Fax

Frequently Asked Questions:

When does my credit card get charged?
How much is shipping?
How do I pay by check?
How will my equipment ship?
Can I get an inside delivery for Exam Tables?
What Is Your Warranty/Guarantee Policy?
Who Handles Customer Service?
What if My Shipment Arrives Damaged?
What is the Cancellation Policy?
What is the Return Policy?


Orders & Shipping to California?



When does my credit card get charged?

Your credit card will be charged at time of order.

How much is shipping?

Shipping is calculated based on the items ordered. In addition Exam Tables, File Systems and Casework is calculate based upon the shipping option you choose. Shipping is only to the 48 contiguous states.


How do I pay by check?

To pay by check, simply add the items you want to purchase into our online shopping cart. Click the "Check Out" button and type in your name and address. Then click on the "Continue with Checkout" button. Simply print out the next web page and mail it to us at the address above. Be sure your total reflects any shipping charges and the address you want the shipment to go to.

How will my equipment ship?

UPS Deliveries

When possible, your package will ship via UPS.

Truck Deliveries

Common carrier truck deliveries are performed by a trucking company contracted by our suppliers. This service is a "Tailgate Delivery". Most of the time the driver will bring your new furniture to your doorstep. In rare cases the driver will move the items to the back of the truck. At that point you will need someone to move them into your building or residence.

If you ordered a heavy/bulky item, make sure you have someone who can help with this.

Deliveries are to ground floors only. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. An appointment by telephone is usually scheduled by the freight company, however it is not guaranteed. Inside delivery can be arranged, please call for details.

Can I get Liftgate delivery?

Yes, for an additional fee if you choose this option. 

Can I get an inside delivery?

Yes, for an additional fee if you choose this option.

Please inspect the merchandise thoroughly prior to the delivery agent's departure.

The delivery company will exercise due care at all times while on the property, leaving no debris or packaging materials behind.

What Is Your Warranty/Guarantee Policy?

All Products are covered under the manufacturer's warranty. Please contact us for help with warranty issues for products you purchased through our company. We strive to carry quality medical equipment that will very rarely require utilization of the manufacturer's warranty.


Who Handles Customer Service?

We strive to carry quality brands and deliver your new equipment in perfect condition. If you have any questions please don't hesitate to call, we will do everything we can to help you. The manufacturer's we represent also strive for exceptional customer service.   We will do everything we can to make sure you are satisfied.

What if My Shipment Arrives Damaged?

In the rare situation that you experience damage in your shipment, please be sure to note it on the delivery paperwork you sign and contact us as soon as possible. If the carton is obviously severely damaged, please refuse the shipment from the freight company. We will arrange for a replacement or replacement parts to be rushed out. We will take the quickest route to remedy the situation. In the event a replacement is delivered to you before original shipment is returned, you are responsible for cooperating with the return of the item. Failure to return the damaged item will cause us to charge your credit card for the non-returned item.

What is the Cancellation Policy?

If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund.

Cancellations or returns must be authorized in advance.

Please contact us and we will assess the situation.

What is the Return Policy?

All returns accepted for credit must be in condition for restocking in their original package, unmarked, undamaged, and have been stored and handled properly. Merchandise returned due to customer error or overstock may be subject to a 25% restocking fee in addition to shipping fees. Please contact us and we will assess your situation.  Items will not be authorized for return after 30 days from the delivery date. Your credit card will be refunded once the manufacturer receives the returned item.

Orders & Shipping to California?

At this time, MedFIRST Healthcare Supply, Inc., does not sell or ship any orders into the State of California. We are sorry for any inconvenience this may cause.